Refund policy

Thank you for choosing SMRT Home. We take pride in the quality of our products and services. Please carefully review our policy before making any purchase:

No Returns 
Due to the nature of our products, all sales are final. Please read the rest of our policy for exceptions

Refunds
We offer refunds for purchases within **48 hours of delivery**. If you are unsatisfied with your product, you may request a refund by contacting our customer service team within this time frame. 

Refunds Cont.
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at support@smrthome.us.

Damages and Issues
In the rare case that a product is defective, we will work with you to resolve the issue. Please contact our customer service team within 48 hours of receiving your product with a detailed description and photos of the defect. We will assess the situation and offer a resolution on a case-by-case basis, which may include repair or replacement.

Contact Us
If you have any questions or concerns, please reach out to our customer service team at support@smrthome.us.